Cancellation & Refund Policy

Cancellation

Plans do not renew automatically, so there is nothing to cancel — if you do not buy another period, you are simply not charged again.

Refund within 7 days

If you are not satisfied, you can ask for a full refund within 7 days of payment, as long as you have not generated any documents in that paid period.

Once documents have been generated in a paid period, the plan has been used and we cannot refund it.

Duplicate or failed payments

If you are charged twice for the same purchase, or you are charged but your plan was not activated, tell us and we will either activate the plan or refund the amount in full.

Lead Database purchases

Leads are delivered into your account as soon as payment is confirmed, so a completed lead purchase is not refundable just because you changed your mind.

If you are charged but the leads do not appear, or you are charged twice, tell us and we will deliver them or refund you in full. If a bought lead's contact details are plainly invalid (for example a disconnected number or a bouncing email), tell us within 7 days with the receipt number and we will review it.

Discount codes

If a purchase made with a discount code is refunded, you receive back the amount you actually paid. The code is not reissued.

How refunds are paid

Approved refunds go back to the original payment method through Razorpay and usually reach your account within 5–7 working days, depending on your bank.

How to ask

Email anbupartneritech@gmail.com from your account email with your receipt number (it starts with RCPT-) and the reason.